Privacy Policy

Please note that this document is an unofficial translation and was prepared for reference purpose only.
The original release is in Japanese.

About Privacy Policy

C-COM CO.,LTD. (hereinafter referred to as "C-COM") will not disclose personal information of customers to any third party for reasons other than its intended purpose without a prior consent of the customer.

Moreover, C-COM will not provide personal information of the customers to other vendors without prior notice.

Customers using the company website

When making use of the company website, there are certain items on some pages such as inquiries and document requests that ask for customer's personal information (company name, name, email address, address, telephone number, or fax number).The information provided by the customer will be used only for the purpose of answering inquiries and providing services to customers.C-COM promises to handle customers' personal information and other data with care and under strict surveillance.

Implementation of Safety Management Measures

When handling the personal information, C-COM will follow the personal information guidelines established by the Ministry of Economy, Trade and Industry and establish a systematic and user-friendly system and will do its best to manage it promptly.

Contact Information for Inquiries

In the case of any complaints regarding C-COM, or any questions regarding various procedures such as disclosure request for the company's retained personal data and its fees, questions regarding the privacy policy, etc., please send an email including the name, address, return e-mail address, and content of the inquiry to the following contact.The personal information of a person making the inquiry will only be used for the purpose of identifying the person in order to respond to that inquiry.Furthermore, depending on the contents of the queries; C-COM may ask certain questions prior to responding in order to confirm that the person who has made the inquiry is the person who holds the personal information in the company.
〈Contact us〉
5-2-41, Konan, Naka-ku, hiroshima-city, Hiroshima
TEL:+81 82-249-4450 FAX:+81 82-246-7578

Disclosure of Personal Information

C-COM does not disclose or transfer any personal information provided by customers to any third party except when any of the following conditions apply:
・When the customer consents to the disclosure or sharing of the personal information;
・When a legal inquiry is requested from a public organization (court/police, etc.);
・When there is a risk to human life, body, or property, etc., and the information is urgently required; and
・Where it is judged to be necessary to protect rights, property, or services of C-COM.

About Cookies

Cookies make it easier for the customers to browse the company's website when the customer visits the website again. Cookies do not invade customers' privacy or harm their computer.Customers can refuse C-COM to use cookies through browser settings.However, in order to use some functions, setting that allows usage of cookies is necessary.C-COM recommends the customers to enable the cookies usage settings to fully utilize the features of the website.Please contact respective software developer regarding browser settings.

Updates in Privacy Policy

The privacy policy posted on this website is subject to change without prior notice based on changes in the service contents.In the case of update, C-COM will post the latest privacy policy on the website. Please refer to the latest contents of this page when using it.